Privacy Policy

Welcome to www.keenpower.com (the “Site”) and thank you for entrusting us with your personal information. This Privacy Policy outlines how we collect, utilize, and safeguard your data to ensure your privacy and security.

COLLECTION OF PERSONAL INFORMATION

When you visit our Site, we automatically gather certain information about your device. This includes details about your web browser, IP address, time zone, and the cookies stored on your device. Moreover, as you navigate through our Site, we collect data regarding the specific web pages or products you view, as well as the referring websites or search terms that led you to our platform. This information, collectively referred to as "Device Information," helps us tailor your experience and enhance our services.

We employ various technologies to collect Device Information:

- "Cookies": These are data files placed on your device, containing an anonymous unique identifier. You can learn more about cookies and how to manage them by visiting http://www.allaboutcookies.org.

- "Log files": These track activities on the Site, recording data such as IP addresses, browser types, Internet service providers, and timestamps.

- "Web beacons," "tags," and "pixels": These electronic files capture information about your browsing activities on the Site.

Additionally, when you make a purchase or attempt to do so through our Site, we collect specific details from you, including your name, billing address, shipping address, payment information (such as credit card numbers), email address, and phone number. We refer to this as "Order Information."

Throughout this Privacy Policy, "Personal Information" encompasses both Device Information and Order Information.

UTILIZATION OF YOUR PERSONAL INFORMATION

We primarily utilize the Order Information we collect to fulfill orders placed on our Site. This involves processing payment details, arranging shipping, and issuing invoices or order confirmations. Furthermore, we may use this data to:

- Communicate with you regarding your orders.

- Assess and mitigate potential risks or fraudulent activities.

- Provide information or advertising tailored to your preferences, where applicable.

Device Information aids us in identifying and addressing potential risks and fraud, particularly through IP address analysis. Additionally, it helps us enhance and optimize our Site, such as by generating analytics to understand how users navigate and interact with our platform, and to evaluate the efficacy of our marketing endeavors.

SECURITY MEASURES

Protecting your information is paramount to us. We have implemented stringent safeguards to secure the data we collect. However, it's important to recognize that no website or Internet transmission is entirely immune to security breaches. We urge you to take proactive measures to safeguard your personal information, such as choosing robust passwords, keeping them confidential, logging out of your user account, and closing your web browser when using shared or unsecured devices.

ACCESS AND MODIFICATION OF YOUR INFORMATION

You retain the ability to update or correct your account details at any time by logging into your account. Additionally, you can make various adjustments to settings or information display preferences, as outlined in further detail in the "Your Choices" section below.

SHARING YOUR PERSONAL INFORMATION

We may share your Personal Information with third-party service providers to facilitate the use of your data as described above. For instance, we rely on Shopify to power our online store and Google Analytics to gain insights into user behavior on our Site. These providers have their own privacy policies, which you can review for more information on how they handle your data.

Furthermore, we may disclose your Personal Information to comply with legal obligations, respond to lawful requests for information, or protect our rights.

BEHAVIORAL ADVERTISING

As stated earlier, we utilize your Personal Information to deliver targeted advertisements or marketing communications that we believe align with your interests. You can learn more about how targeted advertising functions by visiting the Network Advertising Initiative’s educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. If you wish to opt out of targeted advertising, you can do so via the provided links for Facebook, Google, and Bing, or by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/.

DO NOT TRACK

It's important to note that we do not modify our Site's data collection and usage practices in response to Do Not Track signals from your browser.

YOUR RIGHTS

If you are a resident of the European Union, you have certain rights regarding your personal information. You can request access to the data we hold about you, as well as ask for corrections, updates, or deletions. Please contact us using the details provided below to exercise these rights.

Moreover, we process your information to fulfill contracts we may have with you or for our legitimate business interests, as outlined above. Additionally, please be aware that your data may be transferred outside of the European Union, including to Canada and the United States.

DATA RETENTION

We retain your Order Information for our records following any purchases made through the Site, unless you request its deletion.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.

For further information about our privacy practices, inquiries, or complaints, please reach out to us via email at service@keenpower.com. Your privacy matters to us, and we are committed to addressing any concerns you may have promptly and effectively.